1. All prices are fixed and are not negotiable.
2. All transactions are based on a first com first serve basis.
3. Place your orders via e-mail or using our order form and we'll get back to you within 12 hours.
4. Send you confirmed orders in the following format to ouiheart[at]gmail.com:
Item (Colour/Size):
Name:
Postal Address:
Contact number:
Postal method (Pos Laju/Registered Post):
5. COD is only available at Tesco e-Gate during weekends from 11am - 8pm.
6. Serious buyers only. No backing out upon confirmation of order. Buyers who go MIA will be blacklisted and will not be allowed to make future reservations.
7. All items are brand new and in perfect condition. We will not be held responsible for any loss or damages incurred during the shipping process.
8. Buy at you own risk. No refunds or exchanges allowed for the reasons of colour differentiation or sizing matters.
9. Payments must be made via Maybank transfers within 48 hours upon reservation of item.
10. Items will only be reserved for 48 hours after we email you the payment details. After 48 hours it'll be released to other potential buyers without prior notice.
11. Colours of clothes may vary due to lightning and monitor resolution.
12. Shipping fee is NOT inclusive of the prices stated. Please refer to the shipping charges here.
13. Garments are not restockable unless otherwise stated.
14. For further queries, kindly email us at ouiheart[at]gmail.com.
DISCLAIMER: We will not be held responsible if the parcel goes missing or is damaged during the shipping process. By submitting your orders to us, it will mean that you have read and agreed to the terms and conditions stated on this page.
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